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Explore your employment opportunities with Snelling Kalamazoo.


Medical Administrative Assistant


Snelling Staffing is in search of a Medical Administrative Assistant for a very busy Physical Therapy office located in Kalamazoo, MI. The Medical Administrative Assistant will be responsible for fulfilling myriad administrative duties in the front office, including billing support, scheduling, coding, patient communication and filing. We’re looking for a team player who thrives in a fast-paced environment and enjoys working directly with people.

Duties of a Medical Administrative Assistant:

  • Answer multi-line phone system and take appointments or direct calls to the appropriate party
  • Greet patients when they arrive at the office and provide them with any necessary paperwork or other information
  • Collect co-pays and other fees required prior to the office visit or treatment
  • Direct patients to the lab area for scheduled blood work and other testing
  • Verify insurance coverage and assist the billing department with processing claims
  • Schedule appointments and confirm appointments two days in advance
  • Assist patients with re-scheduling appointments and other scheduling issues
  • Communicate test results to patients when directed by physicians or nursing professionals
  • Inform patients of credit card declines and other billing issues

Requirements of a Medical Administrative Assistant;

  • High school diploma/GED required
  • 2+ years’ administrative experience
  • Medical office experience a plus
  • Professional and courteous disposition
  • Excellent communication and time management skills

Interested and qualified candidates for the Medical Administrative Assistant opening should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.

If you have any questions regarding the Medical Administrative Assistant position, please contact Kelsey Ackerman at (269)324-2715.


Portage, Michigan 49024




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